Frizzle Feather Fairness Policy
Only about 50% of chicks from a frizzle pairing will develop frizzled feathers. To ensure bird health, we breed frizzled roosters with smooth-feathered hens, which means we cannot guarantee frizzling. If you order a frizzled chick and it feathers out smooth instead, we want to make it right.
If a chick sold as “Frizzled” grows in smooth feathers, we’ll refund the price difference between frizzled and smooth versions at the time of purchase as My Pet Chicken store credit.
To qualify, you must wait at least two weeks from hatch to allow feathers to mature. You are required to submit photo evidence showing the feather type. This policy applies only to chicken breeds with “Frizzled” in the product title at the time of purchase.
You can submit a claim for store credit for the Frizzle Feather Fairness Policy by filling out this form.