When will my started pullets ship?
Started pullets ship during the shipping week listed on your order, and they go out Monday through Wednesday of that week. You’ll find your shipping week on your order confirmation and on your order status page, shown as “Shipping Week of [date].”
Until your pullets ship, your order will show as “unfulfilled.” That’s completely normal and just means your shipping week hasn’t arrived yet. As soon as your pullets are on their way, we’ll send your tracking number by email or text so you can follow their trip to your door. You can check your order anytime using the order status link in your confirmation email.
When your pullets arrive, please pick them up from the post office right away so they can settle into their new home as quickly as possible.
If your shipping week has passed and you haven’t received tracking, or if you need to make a change to your order, our Flock Care team is happy to help. Give us a call at 888-460-1529 or submit a Live Bird Order Change Request Form, and we’ll get back to you as soon as we can.
We’re so excited for you to welcome your new girls to the flock!