Welcome to Our Help Site

• Are you a member of the National Poultry Improvement Plan (NPIP)?
• My chicks are available on different dates. Are the chicks shipping at different times or all at once?
• Can I mix & match or do I have to buy all the same breed?
• How will I know that my chicks have arrived at the Post Office?
• Can you ship chicks to my location?
• Can I choose Rushed or Next Day Shipping to get my baby chicks faster?
• Can I cancel my order for baby chicks?

See all articles in About Ordering →

• All about Coccidiosis disease
• All about Omphalitis disease
• All about Splay Leg, a.k.a. Spraddle Leg
• Are there special preparations I should make if I want to have a broody hen adopt and raise my shipped chicks?
• At what age can my chicks begin eating treats?
• Can I use a fan to cool the brooder down? My baby chicks are arriving in the heat of summer and the brooder is in a hot room.
• Chick illnesses and issues (overview)

See all articles in Baby Chick Care →